Maviamo

Buyers Faq

How can I buy artwork on Maviamo.com?
Like other E-Commerce websites, you can choose the product of your choice, add it to your cart and proceed to pay the total amount as shown. Once the payment is accepted, the order shall be placed.

Once I have placed an order, how long will it take to reach me?
Once the order is placed, you will be notified about the approximate delivery date. Generally it takes 5 -7 days to reach anywhere in India but it totally depends on the shipping agent and the pincode. However, if you are from outside India or from India but have chosen an artwork by an artist outside India, the order may take more than 14-20 days to reach. 

Can I cancel my order?
An order can be cancelled before the artwork has been sent out for shipping. 

Can I return an order?
Yes, an order can be returned in the same condition as received.

Why should I choose Maviamo over other similar platforms?
Great art evokes powerful emotions, therefore the right kind of artwork(s) can have a significant impact on the atmosphere of one’s place. At Maviamo.com, you’ll find well handpicked artworks curated by the experts , which will add to the beauty of your home, office or commercial space. We have a team of dedicated professionals who make sure that the artworks shown on the platform are one-of-a-kind & authentic. Our payment gateways are appropriately safe and we provide hassle-free art purchase to collectors.

What are the payment options available for me?
A buyer can choose between bank transfers, credit/debit cards or UPI to pay for their order at the time of checkout.

How can I track my order?
After an order is shipped, a tracking id is provided to the buyer by the seller(In the order status). One can follow the link and track their shipment 

When I submit Credit Card/Debit card/bank account information online, is it safe?
The third-party payment gateways used by Maviamo.com are well-renowned and safe to use. To know more about the use of credit card information by Dirums, read privacy policy.

I have ordered a painting from Maviamo, will it be framed when I receive it?
We do not ship framed paintings by default as long as there isn’t a special request from the buyer’s side or the artwork is such that it can not be shipped without frame. 
(Whether an artwork is framed or not is always mentioned in its description.)

I have received damaged artwork, what should I do?
In case you receive a damaged product, request for a return from your Maviamo Account. To know more about the return policy.

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